Either TLO insurance or comprehensive, both generally require the same documents when we are going to make a claim.
To make a partial loss claim, you need to prepare the following documents: 1) Chronology of events, 2) Photocopies of policies, certificates, and reports or endorsements, 3) Driver's license (SIM) at the time of the incident, 4) Vehicle Registration Certificate (STNK), and the insured's Identity Card (KTP), 5) Photos of damage, estimated repair costs, 6) Local Police Report, 7) Third-Party Demand if there is a loss involving a third party, and 8) Other relevant documents related to filing a claim.
As for total loss claims, the documents you need to prepare are: 1) Chronology of events, 2) Photocopies of policies, certificates, and reports or endorsements, 3) Vehicle Registration Certificate (STNK), Motor Vehicle Ownership Book (BPKB), invoice signed to purchase, receipt, and certificate of ownership, 4) Special vehicle registration book that is mandatory, 5) Regional police certificate, 6) Letter of blocking Vehicle Number Certificate (STNK), 7) Driving License (SIM ) the driver at the time of the incident, 8) Photos of damage, estimated repair costs, 9) Local Police Report, 10) Third Party Claims in case of losses involving third parties, and 11) Other relevant documents related to filing a claim.